Frequently Asked Questions (FAQs)

At Rugshop, we stock area rugs in two main categories: traditional and modern. Our rugs come in various types including oriental rugs, vintage rugs, geometric rugs, fluffy rugs, children’s rugs as well as bordered rugs.

Rug pads can shied your flooring, offer padding, and prevent slippage. They are advised, particularly for those on hardwood flooring, and bigger carpets.

Yes, you may utilise area rugs in the high-traffic areas of your home. Make sure you pick a sturdy material and think about rotating the rug every now and then.

Whether you are looking to beautify your living room, hallway, bedroom, dining room, kitchen, or outdoor space, it’s essential to choose an area rug that complements the decor of your home. Make sure your rug’s style, colour, and pattern go well with the walls, furniture, and general design of your space.

Generally, the lifespan of an area rug is influenced by several factors, including usage, quality, and substance. Even though certain carpets may need to be changed every few years, superior-quality rugs can last for many years.

Once you have successfully placed your order on our website, you will receive notifications for the same. These include:

  1. Text message order confirmation.
  2. Email order confirmation.
  3. Email with tracking details and invoice once your product is shipped.

Rugshop offers free delivery over orders €40 across Ireland and Northern Ireland for every purchase made through our website.

Usually, orders come in 1-2 days, but they might take up to 2-3 weeks to arrive. It is dependent upon the assortment you are purchasing rugs from. We take the quickest route to ship all our orders and share with our customers a tracking number once it’s available. You will get a more precise estimated delivery date at the time of checkout.

Yes, exciting offers and discounts are available at our shop. Some of our most amazing deals include - seasonal offers, stock clearance sales, email newsletter deals, or rewards programs. Explore the amazing offers at our site to buy quality products at jaw-dropping prices.

At Rugshop, we accept a variety of payment methods so that you have the freedom to select rugs that suit you the best. These include:

  1. Visa
  2. Mastercard
  3. PayPal
  4. Bank transfer

To learn more about the payment methods we accept, you can get in touch with our team.

Every carpet purchased online from our website is eligible for a hassle-free return within 14 days. As soon as our warehouse receives the carpet and inspects it, we will initiate the refund of the amount of the order.

Yes, absolutely! Order status may be tracked from the moment it is placed until it is shipped by selecting ‘View Orders’ under ‘My Account’.

We will provide you with tracking information via email as soon as your product is sent, enabling you to monitor its delivery. We will give as much notice as we can on the approximate dates of delivery in the event that tracking information is not available.

Yes, all our floor coverings have a warranty period, meaning you get complete peace of mind. To know more about the warranty period in detail, get in touch with our friendly team.

Rugs are an integral part of every modern room, making it important to clean and care for your rug. For more information, check out our ultimate Rug Care Guide.

Positioning a rug in your room can significantly improve the overall look and feel of the entire house. Go through our Rug placement guide to learn how to effectively position a rug in your garden.