Delivery Policy

What are the delivery charges?

We offer free delivery over orders €40 across Ireland and UK for purchases made through our website.


When can I expect my order?

You can expect your order to typically arrive in 1-2 days or within a maximum of 2-3 weeks. It depends on the collection you are shopping for your designer rugs from. We take the quickest route to ship all our orders and share with our customers a tracking number once it’s available. Kindly note that in the case of multiple orders, each piece may arrive separately. It is only on rare occasions, especially when the floor covering is out of stock that you may encounter a slight delay in delivery.


How to determine if an order is confirmed?

Rugshop will notify you through email and text when you successfully place an order.


How to cancel an order?

Have you changed your mind about ordering rugs from us? Call us or drop us an email to notify us of the same. Please note that we accept order cancellations only before dispatching the shipment. Anticipate a refund to be initiated once you cancel your order. Your bank account should reflect it within 48 business hours.

Kindly contact our Rugshop team for further queries about deliveries.